GALAYOU G7 Wi-Fi FAQ

Quick answers for connecting, sharing, recording, local viewing, and everyday use of the GALAYOU G7 Wi-Fi camera.

[note] App menus, recording access, and available options may vary by app version, account setup, or storage plan. [/note]

App Setup and Sharing

[checklist] * Wansview Cloud is installed * A user account is ready * A 2.4 GHz Wi-Fi network is available * Each additional viewer has a separate app account [/checklist] [step] 1. Open Wansview Cloud and create or sign in to an account. 2. Follow the camera setup flow using a 2.4 GHz Wi-Fi network. 3. To share access, open Settings and choose Invite family members. 4. Select the invited person’s country and enter their account details. 5. The invited person can open the app and select Receive. If the invitation does not appear, close and reopen the app. [/step] [reference] Title: Wi-Fi Band Text: The setup described for this camera uses 2.4 GHz Wi-Fi. 5 GHz Wi-Fi is not supported. Title: Shared Access Text: Each viewer can use a separate account. The main account can share camera access with another account. Title: MAC Address Text: While viewing live video, open Settings, select the camera name or device information at the top, then look near the bottom for the MAC address. [/reference]

Storage and Recording

[reference] Title: microSD Card Slot Text: Rotate the camera head upward to find the microSD card slot. The listed supported capacity range is 8 GB to 128 GB. Title: Recording Style Text: Continuous local recording may be stored as short clips rather than one uninterrupted file. Clip length can vary. Title: Wi-Fi Availability Text: The camera may disconnect and stop recording when its Wi-Fi connection is unavailable. [/reference]

Stored clips may not always be available directly in the app. Access can depend on the selected storage method, account plan, and recording settings. Camera movement is controlled manually; automatic motion-following is not described.

Local Stream Access

The camera is described as supporting RTSP and ONVIF for compatible third-party software.

[step] 1. Open the camera in Wansview Cloud. 2. Open the Local application section. 3. Copy the displayed local stream address. 4. Add the camera to compatible third-party software using that address. [/step]

Common Questions

[faq] Q: What should I check before reconnecting the camera to Wi-Fi? A: Confirm that a 2.4 GHz network is available and follow the app setup flow. If a reset is needed, hold the reset button for about five seconds until the blue light flashes quickly. A voice prompt may confirm the action. Wait about one minute for the blue light to flash slowly before reconnecting. Q: Can another household member view the camera? A: Yes. Use a separate account for the additional viewer, then share the camera from the main account through the app. Q: Why is there loud audio when my phone is near the camera? A: Keeping the phone too close to the camera can create electromagnetic interference or feedback. Move the phone farther away while listening or using two-way audio. Q: Can the camera record all day? A: Local recording may run as a series of short clips instead of one long video. In-app playback and storage access can vary by settings or plan. Q: Can recording continue without Wi-Fi? A: The existing setup information indicates that the camera disconnects and stops recording when Wi-Fi is unavailable. Q: Why can I hear sound from the camera but cannot speak back? A: Briefly unplug the camera, reconnect it, then test two-way audio again after it restarts. [/faq]